Melissa Carsten brings more than 13 years of professional experience in the tourism industry to her role with PTG Consulting and over 30 years of expertise with administration and operations management. Melissa oversees complex projects, providing structure, timeline development, and interfacing with in-market teams to ensure that contracted deliverables are understood and executed on time and in budget. Based in Chicago, Melissa graduated Magna Cum Laude from The Ohio State University. Some of her favorite travel experiences have included meeting two manatees while scuba diving off the coast of Honduras, participating in the Edinburgh Fringe Theatre Festival in Scotland, and celebrating the Dandiya Garba Festival in India.